Returns & Exchanges
At Suspension Engineering, we strive for total customer satisfaction by offering a 30-day window for returns on all unused and uninstalled hardware. We are committed to ensuring your vehicle's performance meets our high standards through a transparent and fair exchange process.
Initiate a Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Item
Securely pack the components in their original manufacturer packaging, ensuring all bolts, brackets, and instruction manuals are included.
Ship the Product
Affix the provided shipping label or use a tracked carrier to send the package back to our main distribution center for inspection.
Inspection and Refund
Once our technicians verify the parts are in new condition, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing